Privacy Policy

1. Introduction

RealRatePay.com ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when:

Signing up for our newsletter or email updates
Contacting us through email, WhatsApp, Telegram, or our contact form
Using our website to access resources or guides

This may include: name, email address, phone number, and any messages you send us.

Information Collected Automatically

When you visit our website, we automatically collect certain information including:

IP address
Browser type and version
Pages visited and time spent on each page
Referral source
Device type and operating system

We collect this information using cookies and similar tracking technologies to understand how users interact with our site.

3. How We Use Your Information

We use the information we collect for:

Responding to your inquiries and providing customer support
Sending educational content and guides related to international payments
Improving our website and user experience
Analyzing website usage patterns to enhance our content
Complying with legal obligations

4. Affiliate Relationships

Important: RealRatePay.com is an affiliate of Wise.com. When you click our affiliate links and sign up for Wise, we may earn a commission. This does not affect the price you pay, Wise customers pay the same whether they sign up through our link or directly.

We also use tracking cookies from Wise and other affiliate partners to track referrals and measure the success of our recommendations. This is standard practice in affiliate marketing.

5. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences and settings
Analyze website traffic and user behavior
Track affiliate referrals from our website
Improve your browsing experience

You can control cookies through your browser settings, though this may limit some website functionality.

6. Third-Party Services

Our website uses third-party services that may collect information:

Google Analytics: To understand how users interact with our site
Affiliate Networks: Wise and other partners to track referral performance
Email Services: To manage newsletters and communications

These third parties have their own privacy policies, and we encourage you to review them.

7. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Your Rights

You have the right to:

Access the information we hold about you
Request correction of inaccurate information
Request deletion of your information (where legally permitted)
Opt-out of marketing communications at any time
Unsubscribe from our email list

To exercise these rights, please contact us at privacy@realratepay.com.

9. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect information from children. If we learn that we have collected information from a child under 18, we will delete it immediately.

10. Links to Third-Party Websites

Our website contains links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Your continued use of our website constitutes your acceptance of any changes.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@realratepay.com
WhatsApp: +245793506232
Mailing Address: RealRatePay, Kenya